Tuesday 29 December 2009

CLOSING DOWN

I think I cougth some really bad luck lately.
What are the odds that your email stop working
completely in the middle of a very busy period
AND the postal service doesn't give the service
you pay for!
I feel extremely down right now because my
customers are unhappy, it makes me look bad
when all I've done is my best.
I always post items 1-2 days after they've been
paid for, I'm quick in MY service, it took 14-30
days for some to get their items, nothing I can
do anything about, unfortunatley, my job was
done at the post office.
They were very well aware about a possible
delay in the item description, my personal info
AND in my emails (before it died).
I told them that it might take a while since Royal
Mail has been on strike for 18 weeks and have a
bit of catching up to do and it's absolutely manic
before X-mas.

As a buyer I actually read sellers personal info
for news and updates, you never know, they
might get ill or go away on vacation, there can
be a computer problem an allsorts of things.
I keep my customers up to date in my personal
info but no one seems to read it even though
I urge them to in my item descriptions.
I did update my info just before X-mas, that
I've changed my email address and plead them
to contact me.
I'm sorry to say no one did and decided to give
me negative feedback.
So after 6 years as a seller I'm closing down, it's
not fun anymore.
I've heard that Royal Mail plan to go on another
strike after new years so maybe it's for the best.

5 comments:

Jenny Oak Fae said...

Fy vad trist att DU ska behöva bli lidande..!

: (

KRAM, Jenny

<3

Malayka said...

Oh dear sorry to hear that:(. You're the second person I have heard from this week who has decided to close up shop out of sheer frustration. Maybe you can start fresh when things have calmed down a bit... how stupid of the post to go on strike so close to Christmas!

Jitterbugdoll said...

I'm so sorry to hear that! There are a lot of good customers out there, but the bad ones ruin things for everyone.

Zizzi said...

Vad synd! Du som säljer så fina saker också!

Chantele Cross-Jones said...

Oh Im so sorry you have had such a hard time of it! I know the postal strike has caused havoc for some people. Im still waiting on a xmas parcel from my aunt which should have arrived nearly 2 weeks ago!! Why not just take a sabbatical and come back in a few weeks, no point jumping shift after 6 years as a seller!