I hate when stuff doesn't reach it's owner.
I'm dealing with two disappointed buyers right now
and it breaks my heart that their items hasn't arrived.
I always get proof of postage when I send my stuff off
so my customers can feel secure that I don't try to
In this case it won't make them any happier since they
might have lost what they purchased and it makes me
sad to get negative feedback when I've done nothing
I even started to send small stuff in bigger envelopes
to reduce the risk of items getting lost.
I don't know what else to do, I feel like a big failure.